Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What is the processing time for my order?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Do you offer international shipping?
Yes, Touring Kayaks ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start an exchange or request a refund.
How do I ensure I select the correct size?
Every product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
We are committed to ethical fashion. Our collections prioritize organic cotton and recycled fabrics to ensure high quality with a lower environmental impact.